Shipping and Returns
Shipping Information:
At Peetta, we strive to process and ship your order as quickly as possible. Here's what you need to know about our shipping:
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Methods: We offer standard shipping options. Expedited shipping may be available for an additional fee.
- Shipping Rates: Shipping rates vary based on your location and the size of your order. Rates will be calculated at checkout.
- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking details.
Returns & Exchanges:
We want you to be completely satisfied with your purchase from Peetta. If you are not satisfied for any reason, we offer a straightforward return and exchange policy:
- Return Eligibility: Items must be unused, in their original packaging, and returned within 15 days of delivery.
- How to Initiate a Return: Contact our customer service team to initiate a return or exchange. You will receive instructions on how to return your item.
- Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow up to 7-10 business days for the refund to reflect in your account.
Contact Us:
If you have any questions about our shipping or returns policy, please contact us. Our customer service team is here to assist you and ensure a smooth shopping experience.